

Rwanda
Sector
Call Centres & Business Process Outsourcing (BPO)

Investment opportunity: Business process outsourcing
Summary: Rwanda needs more BPO companies to cater for international companies and some 50 non-governmental organisations that operate in the country. The BPO companies will be located in Kigali City and are estimated to cost US$532 700 to set up. The expected IIR is 32% in the first year, and 59% in the fifth year.
The Rwanda Development Board is also promoting the following opportunities in the ICT sector:
• Computer repair and assembly
• Technical training institutes for maintenance and specialised courses
• Establishment of call centres
• Offshore software development using the skills from locally trained programmers and software engineers
• Web design and e-commerce solutions
• Printed circuit board layout and manufacture
• Management consultancy
for software
• Disaster recovery planning facilities
For further information on investing in Rwanda contact Christine Akuzwe, Investor Mobiliser Officer
Email: info@rwandainvest.com



